| Dodek,P M et al/ Critical Care Medicine/ 2012 |
The relationship between organizational culture and family satisfaction in critical care/2012 |
A1 |
9.2 |
Canada |
Quantitative |
Family Members |
Openness in communication between healthcare professionals and family members |
Teamwork |
| Lasiter, Sue/ Clinical Nursing Research / 2014 |
“The Button”: initiating the Patient-Nurse Interaction |
A1 |
1.7 |
USA |
Qualitative |
Patients |
|
Physical structure (e.g., visual call devices) that facilitates quick visibility and response from the nursing team. |
| Galvis López CR, Salamanca Ramos E/ Investigación en Enfermería: Imagen Desarrolo/ 2014 |
Percepción de necesidades en cuidadores familiares de adultos internados en una unidad de cuidados intensivos de una
institución prestadora de salud (IPS) privada en Villavicencio, Colombia
|
B1 |
Without impact factor |
Colombia |
Quantitative |
Family Members of ICU Patients |
Clear communication about prognosis. Being informed about changes in the patient’s condition. Honest responses to questions |
Receiving information once a day. |
| Wassenaar, Annelies et al / International Journal of Nursing Studies/ 2014 |
Factors promoting intensive care patients’ perception of feeling safe: A systematic review |
A1 |
8,1 |
United Kingdom |
Systematic review |
Studies with ICU Patients |
Communication and information. Nursing care was mainly referenced in terms of how the professional interacts with the patient; respectful interaction |
Patients noted that technological support provided a sense of security and that being able to visualize or "feel" the presence of the team due to the structural organization in the ICU was reassuring. |
| Rainey, H et al/ Health Expectations/ 2015 |
The role of patients and their relatives in ‘speaking up’ about their own safety - a qualitative study of acute illness |
Without Qualis |
3.2 |
London |
Qualitative |
Patient |
Adequate communication and information |
Appropriate care for medical needs regarding both the team's technical skills and the hospital system; workload overload for the team reduced the likelihood of the patient expressing their needs |
| Wong, et al/ Intensive and Critical Care Nursing/ 2015 |
Families’ experiences of their interactionswith staff in an Australian intensive careunit (ICU): A qualitative study |
Without Qualis |
5.3 |
Australia |
Qualitative |
Families of Patients |
Communication was identified as a relevant theme; the nurse was seen as an accessible professional with simplified language; some identified inconsistent communication; family exclusion. |
|
| Alasad, et al/ Journal of Critical Care/ 2015 |
Patients' experience of being in intensive care units |
A3 |
3.7 |
Jordan |
Quantitative |
Surgical and Medical ICU Patients |
Adequate information |
Noisy ward; inability to distinguish between day and night; poor pain management. Reported that technological support provided a sense of security and that being able to visualize the team or know they were nearby. |
| Lupieri, Giulia et al. / Intensive and Critical Care Nursing/ 2015 |
Cardio-thoracic surgical patients’ experience on bedside nursing handovers: Findings from a qualitative study |
A1 |
5.3 |
Italy |
Qualitative |
Cardiac ICU Patients |
|
Bedside shift change |
| Jensen, et al/ Critical Care / 2017 |
Satisfaction with quality of ICU care for patients and families: the euroQ2 project |
A1 |
15.1 |
Denmark |
Quantitative |
Patients and Family Members |
Consistency of information; need for improvement in emotional support; including the patient in decision-making |
Management of dyspnea and agitation; |
| Jerng, Jih-Shuin et al/ Critical Care/ 2018 |
Comparison of complaints to the intensive care units and those to the general wards: an analysis using the Healthcare Complaint Analysis Tool in an academic medical center in Taiwan |
A1 |
15.1 |
Taiwan |
Mixed Methods |
ICU Patients and Family Members |
Decisions or planning not communicated; recognized problems not addressed, not followed up, or not resolved; staff with poor behaviors |
Issues with visits or scheduling; delays in medical procedures; insufficient equipment; uncomfortable physical environments; interaction problems between patients and visitors. |
| Bell SK, Roche SD, Mueller A, et al/ BMJ Quality & Safety/ 2018 |
Speaking up about care concerns in the ICU: patient and family experiences, attitudes, and perceived barriers |
A1 |
5.7 |
USA |
Mixed Methods |
Patients and Family Members |
Patients and family members perceive barriers to communicating their safety concerns, fearing they might harm the relationship with the medical team, being labeled as troublemakers, or finding the team too busy or not knowing whom to speak with |
|
| Schenk, Elizabeth C et al/ Journal of Nursing Care Quality / 2019 |
Perspectives on Patient and Family Engagement with Reduction in Harm: The Forgotten Voice |
Without Qualis |
1.2 |
USA |
Qualitative |
Patients, Family Members, and Healthcare Professionals |
Patient/family involvement and communication. |
|
| Collins, Sarah A et al/ Journal of Patient Safety/ 2020 |
Mixed-Methods Evaluation of Real-time Safety Reporting by Hospitalized Patients and their care partners: The MySafeCare Application |
A2 |
2.2 |
USA |
Mixed Methods |
Patients and Family Members or Caregivers |
Inadequate communication related to treatment; shift changes; performance of procedures; professionals not introducing themselves upon entering the ward |
Lack of adherence to institutional protocols; inadequate physical structure that does not support hand hygiene; lack of identification of visitors. |
| Pérez E & Dzubay DP/ Health Care Management Science/ 2021 |
A scheduling-based methodology for improving patient perceptions of quality of care in intensive care units |
Without Qualis |
3.6 |
USA |
Mixed Methods |
Patients |
Communication from the physician and information regarding discharge |
|
Thumbnail
Source: The Authors, 2021/2022.