Promoting mental health in the workplace: web software development and validation

Pinhatti, Evelin Daiane Gabriel; Machado, Regina Celia Bueno Rezende; Pimenta, Rosangela Aparecida; Jaques, André Estevam; Haddad, Maria do Carmo Fernandez Lourenço

doi:10.1590/1518-8345.7181.4353

Brasil

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Original Article • Rev. Latino-Am. Enfermagem 32 • 2024 • https://doi.org/10.1590/1518-8345.7181.4353 linkcopy

Promoting mental health in the workplace: web software development and validation ^*

Authorship SCIMAGO INSTITUTIONS RANKINGS

Objective to develop and validate the content and technical aspects of a web software program for promoting mental health in the workplace.

Method: applied methodological study and technological development, carried out in three stages: 1) Umbrella review development; 2) Web software development; 3) Content and technical validation carried out by 14 judges. The data was submitted to descriptive statistical analysis and calculation of the content validity index.

Results: based on the guidelines’ recommendations, information was defined and extracted in order to develop the web software consisting of the following dimensions: mental health education, support among coworkers, promotion strategies and mental health self-assessment. For the technical development, the objectives, general functions and technological infrastructure were defined. After development and functional testing, the version was made available for content and technical validation by judges. The overall content validity index was 0.98 and for the technical aspects it was 0.97.

Conclusion: the agreement between the judges in relation to the content and technical aspects, as well as the suggestions incorporated, demonstrated the potential for using web software to promote mental health in the workplace.

Descriptors: Mental Health; Occupational Health; Workplace; Information Technology; Software; Nursing

Highlights:

(1) Use of technology to provide information on mental health.

(2) It allows information to be disseminated in a flexible and less stigmatizing way.

(3) Useful for preventing, tracking and dealing with mental health problems.

(4) Contributes to managers and occupational nurses in the workers’ assessment.

(5) Makes it possible to develop institutional strategies to promote mental health.

Validation items	1° Percentage agreement					2° Percentage agreement
Validation items	*1^ * 1 = Not Relevant %**	2 ^† † 2 = Not very relevant %	3 ^‡ ‡ 3 = Relevant %	4 ^§ § 4 = Highly Relevant %	CVI ^\|\| \|\| CVI = Content Validity Index	*1^ * 1 = Not Relevant %**	2 ^† † 2 = Not very relevant %	3 ^‡ ‡ 3 = Relevant %	4 ^§ § 4 = Highly Relevant %	CVI ^\|\| \|\| CVI = Content Validity Index
1. Objectives 1.1 The web software’s objectives are consistent with the mental health promotion.	12.5	0.0	37.5	50.0	0.88	0.0	0.0	28.6	71.4	1.00
1.2 The web software makes it easier to understand the mental health promotion topic.	0.0	0.0	37.5	62.5	1.00	0.0	0.0	28.6	71.4	1.00
1.3 The proposed objectives are adequate to achieve them.	0.0	12.5	25.0	62.5	0.88	0.0	0.0	28.6	71.4	1.00
CVI ^\|\| \|\| CVI = Content Validity Index - Objective Dimension					0.92					1.00
2. Content 2.1 The web software’s contents correspondto its objectives.	0.0	12.5	37.5	50.0	0.88	0.0	0.0	28.6	71.4	1.00
2.2 The web software’s contents are sufficient to achieve the proposed objectives.	0.0	25.0	62.5	12.5	0.75	0.0	0.0	57.1	42.9	1.00
2.3 The web software’s contents precisely cover the scope of the topic.	0.0	37.5	50.0	12.5	0.63	0.0	0.0	42.9	57.1	1.00
2.4 The information presented is correct.	0.0	0.0	62.5	37.5	1.00	0.0	0.0	14.3	85.7	1.00
2.5 The wording is suitable for the health care workers’ different knowledge levels.	0.0	25.0	25.0	50.0	0.75	0.0	0.0	28.6	71.4	1.00
2.6 The contents make it easier to understand the different dimensions of mental health promotion.	0.0	25.0	37.5	37.5	0.75	0.0	0.0	42.9	57.1	1.00
CVI ^\|\| \|\| CVI = Content Validity Index - Content Dimension					0.79					1.00
3. Relevance 3.1 The contents address key aspects that should be explored in the mental health promotion.	0.0	12.5	25.0	62.5	0.88	0.0	0.0	14.3	85.7	1.00
3.2 The web software’s contents are relevant for workers to be able to identify aspects related to mental health, as well as look for strategies to strengthen mental health.	0.0	25.0	12.5	62.5	0.75	0.0	0.0	28.6	71.4	1.00
CVI ^\|\| \|\| CVI = Content Validity Index - Relevance Dimension					0.82					1.00
4. Environment 4.1 The environment is suitable for presenting the content.	0.0	12.5	37.5	50.0	0.88	0.0	14.3	28.6	57.1	0.86
4.2 The environment is suitable for understanding workers’ mental health.	0.0	12.5	25.0	62.5	0.88	0.0	14.3	28.6	57.1	0.86
CVI ^\|\| \|\| CVI = Content Validity Index - Environment Dimension					0.88					0.86

Validation items	Percentage agreement
Validation items	*1^ * 1 = Not Relevant %**	2 ^† † 2 = Not very relevant %	3 ^‡ ‡ 3 = Relevant %	4 ^§ § 4 = Highly Relevant %	CVI ^\|\| \|\| CVI = Content Validity Index
1. Ergonomics 1.1 The user can move from one screen to another quickly.	0.0	0.0	66.7	33.3	1.00
1.2 The data location is kept consistent from one screen to the next.	0.0	0.0	66.7	33.3	1.00
1.3 Text and style features (e.g. underlining, bold, italics) are used appropriately.	0.0	16.7	16.7	66.7	0.83
1.4 Controls and commands are visually differentiated from the information displayed on the screens.	0.0	0.0	33.3	66.7	1.00
1.5 Items selected for triggering are highlighted from the rest.	0.0	0.0	66.7	33.3	1.00
1.6 Error messages are concise and to the point.	0.0	0.0	50.0	50.0	1.00
CVI ^\|\| \|\| CVI = Content Validity Index - Ergonomics Dimension					0.97
2. Features 2.1 The web software is suitable for its intended purpose.	0.0	0.0	16.7	83.3	1.00
2.2 The web software performs the proposed functions correctly.	0.0	0.0	33.3	66.7	1.00
2.3 The web software makes it possible to generate positive results.	0.0	0.0	16.7	83.3	1.00
IVC ^\|\| \|\| CVI = Content Validity Index - Functionality Dimension					1.00
3. Usability 3.1 The web software is easy to use.	0.0	16.7	33.3	50.0	0.83
3.2 It’s easy to learn the web software concepts and applications.	0.0	0.0	66.7	33.3	1.00
3.3 The web software makes it easy for workers to apply the content covered.	0.0	16.7	16.7	66.7	0.83
CVI ^\|\| \|\| CVI = Content Validity Index - Usability Dimension					0.89
4. Environment 4.1 The web software’s response time is adequate for the worker to access the content available on the different screens.	0.0	0.0	33.3	66.7	1.00
4.2 The topic organization on the web software’s different screens is suitable for a good content understanding, as well as easy location of the desired topic.	0.0	0.0	33.3	66.7	1.00
CVI ^\|\| \|\| CVI = Content Validity Index - Environment Dimension					1.00

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