1 |
Ability to prevent exploitation and abuse |
Harrell-Bond (2002)Harrell-Bond, B. (2002). Can humanitarians work with refugees be humane? Human Rights Quarterly, 24(1), pp. 51–85. doi: 10.1353/hrq.2002.0011. https://doi.org/10.1353/hrq.2002.0011...
|
2 |
Adaptability |
Waugh & Streib (2006)Waugh, W. L., Jr., & Streib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, 66(s1), pp. 131–140. doi: 10.1111/j.1540-6210.2006.00673.x. https://doi.org/10.1111/j.1540-6210.2006...
, Maon, Lindgreen, & Vanhamme (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Klumpp & Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Aardema & Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Meduri & Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
, Nazar & Nazar (2020)Nazar, Z., & Nazar, H. (2020). Exploring the experiences and preparedness of humanitarian pharmacists in responding to an emergency-response situation. Research in Social and Administrative Pharmacy, 16(1), pp. 90–95. doi: 10.1016/j.sapharm.2019.03.146. https://doi.org/10.1016/j.sapharm.2019.0...
|
3 |
Analytical thinking |
Klumpp & Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Aardema & Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Diwan (2010)Diwan, P. (2010). A manual on disaster management, New Delhi: Pentagon Earth., Perry (2007)Perry, M. (2007). Natural disaster management planning: A study of logistics managers responding to the tsunami. International Journal of Physical Distribution & Logistics Management, 37(5), pp. 409–433. doi: 10.1108/09600030710758455. https://doi.org/10.1108/0960003071075845...
, Waugh & Streib (2006)Waugh, W. L., Jr., & Streib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, 66(s1), pp. 131–140. doi: 10.1111/j.1540-6210.2006.00673.x. https://doi.org/10.1111/j.1540-6210.2006...
, Tatham, Kovács & Larson (2010), Aardema & Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
|
4 |
Approachability |
Harrell-Bond (2002)Harrell-Bond, B. (2002). Can humanitarians work with refugees be humane? Human Rights Quarterly, 24(1), pp. 51–85. doi: 10.1353/hrq.2002.0011. https://doi.org/10.1353/hrq.2002.0011...
, Waugh & Streib (2006)Waugh, W. L., Jr., & Streib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, 66(s1), pp. 131–140. doi: 10.1111/j.1540-6210.2006.00673.x. https://doi.org/10.1111/j.1540-6210.2006...
, Voak (2011)Voak, A. (2011). The future of logistics, the human factor: Art versus science. The Link: Australian Defense Logistics Magazine, 8(A), pp. 12–13., Multinational Interoperability Council Coalition Guide (2012)Multinational Interoperability Council Coalition Guide (2012). III.2 (Version 1.1), Future coalition operating environment, The Joint Staff, Washington, DC., Meduri & Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
|
5 |
Business process knowledge |
Waugh & Streib (2006)Waugh, W. L., Jr., & Streib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, 66(s1), pp. 131–140. doi: 10.1111/j.1540-6210.2006.00673.x. https://doi.org/10.1111/j.1540-6210.2006...
, Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Aardema & Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
|
6 |
Capacity building |
Harrell-Bond (2002)Harrell-Bond, B. (2002). Can humanitarians work with refugees be humane? Human Rights Quarterly, 24(1), pp. 51–85. doi: 10.1353/hrq.2002.0011. https://doi.org/10.1353/hrq.2002.0011...
, Tatham, Kovács & Larson (2010), Idris & Soh (2014)Idris, A., & Soh, S. N. C. (2014). The relative effects of logistics, coordination and human resource on humanitarian aid and disaster relief mission performance. The Southeast Asian Journal of Management, 8(2), p. 87., Humanitarian education and training conference report (2011)Humanitarian education and training conference report. (2011), cerah-Geneve and elrha, articulating an agenda for humanitarian education and training: humanitarian education and training conference report, Humanitarian Education and Training Conference, Geneva., Aardema & Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
|
7 |
Coordination |
Gustavsson (2003)Gustavsson, L. (2003). Humanitarian logistics: Context and challenges. Forced Migration Review, 18(6), pp. 6–8., Waugh & Streib (2006)Waugh, W. L., Jr., & Streib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, 66(s1), pp. 131–140. doi: 10.1111/j.1540-6210.2006.00673.x. https://doi.org/10.1111/j.1540-6210.2006...
, Perry (2007)Perry, M. (2007). Natural disaster management planning: A study of logistics managers responding to the tsunami. International Journal of Physical Distribution & Logistics Management, 37(5), pp. 409–433. doi: 10.1108/09600030710758455. https://doi.org/10.1108/0960003071075845...
, Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Humanitarian education and training conference report (2011)Humanitarian education and training conference report. (2011), cerah-Geneve and elrha, articulating an agenda for humanitarian education and training: humanitarian education and training conference report, Humanitarian Education and Training Conference, Geneva., Aardema & Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Meduri & Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
, Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Tatham, Kovács & Larson (2010), Majewski et al. (2010)Majewski, B., Navangul, K. A., & Heigh, I. (2010). A peek into the future of humanitarian logistics: Forewarned is forearmed. Supply Chain Forum: An International Journal, 11(3), pp. 4–19. doi: 10.1080/16258312.2010.11517236. https://doi.org/10.1080/16258312.2010.11...
, Idris & Soh (2014)Idris, A., & Soh, S. N. C. (2014). The relative effects of logistics, coordination and human resource on humanitarian aid and disaster relief mission performance. The Southeast Asian Journal of Management, 8(2), p. 87., Klumpp & Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Multinational Interoperability Council Coalition Guide (2012)Multinational Interoperability Council Coalition Guide (2012). III.2 (Version 1.1), Future coalition operating environment, The Joint Staff, Washington, DC., Heaslip et al. (2019)Heaslip, G., Vaillancourt, A., Tatham, P., Kovács, G., Blackman, D., & Henry, M. C. (2019). Supply chain and logistics competencies in humanitarian aid. Disasters, 43(3), pp. 686–708. doi: 10.1111/disa.12361. https://doi.org/10.1111/disa.12361...
|
8 |
Communication |
Walton et al. (2011)Walton, R., Mays, R., & Haselkorn, M. (2011). Defining “fast”: Factors affecting the experience of speed in humanitarian logistics. Proceedings of the 8th International ISCRAM Conference, May, pp. 1–10., Waugh & Streib (2006)Waugh, W. L., Jr., & Streib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, 66(s1), pp. 131–140. doi: 10.1111/j.1540-6210.2006.00673.x. https://doi.org/10.1111/j.1540-6210.2006...
, Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Walker et al. (2010)Walker, P., Hein, K., Russ, C., Bertleff, G., & Caspersz, D. (2010). A blueprint for professionalizing humanitarian assistance. Health Affairs, 29(12), pp. 2223–2230. doi: 10.1377/hlthaff.2010.1023. https://doi.org/10.1377/hlthaff.2010.102...
, McGovern (2014)McGovern, G. (2014). Lead from heart. Harvard Business Review, 9(3), p. 32., Voak (2011)Voak, A. (2011). The future of logistics, the human factor: Art versus science. The Link: Australian Defense Logistics Magazine, 8(A), pp. 12–13., Klumpp & Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Multinational Interoperability Council Coalition Guide (2012)Multinational Interoperability Council Coalition Guide (2012). III.2 (Version 1.1), Future coalition operating environment, The Joint Staff, Washington, DC., Meduri & Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
, Tatham, Kovács & Larson (2010), Nazar & Nazar (2020)Nazar, Z., & Nazar, H. (2020). Exploring the experiences and preparedness of humanitarian pharmacists in responding to an emergency-response situation. Research in Social and Administrative Pharmacy, 16(1), pp. 90–95. doi: 10.1016/j.sapharm.2019.03.146. https://doi.org/10.1016/j.sapharm.2019.0...
|
9 |
Conflict management |
Waugh & Streib (2006)Waugh, W. L., Jr., & Streib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, 66(s1), pp. 131–140. doi: 10.1111/j.1540-6210.2006.00673.x. https://doi.org/10.1111/j.1540-6210.2006...
, Meduri & Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
|
10 |
Decision-making |
Waugh & Streib (2006)Waugh, W. L., Jr., & Streib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, 66(s1), pp. 131–140. doi: 10.1111/j.1540-6210.2006.00673.x. https://doi.org/10.1111/j.1540-6210.2006...
, Aardema & Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
|
11 |
Documentation |
Tatham, Kovács & Larson (2010), Klumpp & Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany.
|
12 |
Empathy |
Walker et al. (2010)Walker, P., Hein, K., Russ, C., Bertleff, G., & Caspersz, D. (2010). A blueprint for professionalizing humanitarian assistance. Health Affairs, 29(12), pp. 2223–2230. doi: 10.1377/hlthaff.2010.1023. https://doi.org/10.1377/hlthaff.2010.102...
, McGovern (2014)McGovern, G. (2014). Lead from heart. Harvard Business Review, 9(3), p. 32., Voak (2011)Voak, A. (2011). The future of logistics, the human factor: Art versus science. The Link: Australian Defense Logistics Magazine, 8(A), pp. 12–13., Meduri & Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
, Nazar & Nazar (2020)Nazar, Z., & Nazar, H. (2020). Exploring the experiences and preparedness of humanitarian pharmacists in responding to an emergency-response situation. Research in Social and Administrative Pharmacy, 16(1), pp. 90–95. doi: 10.1016/j.sapharm.2019.03.146. https://doi.org/10.1016/j.sapharm.2019.0...
|
13 |
Field experience |
Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Klumpp & Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Aardema & Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Tatham, Kovács & Larson (2010), Heaslip et al. (2019)Heaslip, G., Vaillancourt, A., Tatham, P., Kovács, G., Blackman, D., & Henry, M. C. (2019). Supply chain and logistics competencies in humanitarian aid. Disasters, 43(3), pp. 686–708. doi: 10.1111/disa.12361. https://doi.org/10.1111/disa.12361...
|
14 |
Financial literacy |
Aardema & Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Diwan (2010)Diwan, P. (2010). A manual on disaster management, New Delhi: Pentagon Earth., Tatham, Kovács & Larson (2010), Klumpp & Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany.
|
15 |
Resource management |
Diwan (2010)Diwan, P. (2010). A manual on disaster management, New Delhi: Pentagon Earth., Meduri & Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
, Gustavsson (2003)Gustavsson, L. (2003). Humanitarian logistics: Context and challenges. Forced Migration Review, 18(6), pp. 6–8., Tatham, Kovács & Larson (2010) |
16 |
Information technology |
Gustavsson (2003)Gustavsson, L. (2003). Humanitarian logistics: Context and challenges. Forced Migration Review, 18(6), pp. 6–8., Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Tatham, Kovács & Larson (2010), Majewski et al. (2010)Majewski, B., Navangul, K. A., & Heigh, I. (2010). A peek into the future of humanitarian logistics: Forewarned is forearmed. Supply Chain Forum: An International Journal, 11(3), pp. 4–19. doi: 10.1080/16258312.2010.11517236. https://doi.org/10.1080/16258312.2010.11...
, Idris and Soh (2014)Idris, A., & Soh, S. N. C. (2014). The relative effects of logistics, coordination and human resource on humanitarian aid and disaster relief mission performance. The Southeast Asian Journal of Management, 8(2), p. 87., Aardema and Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Perry (2007)Perry, M. (2007). Natural disaster management planning: A study of logistics managers responding to the tsunami. International Journal of Physical Distribution & Logistics Management, 37(5), pp. 409–433. doi: 10.1108/09600030710758455. https://doi.org/10.1108/0960003071075845...
, Walker et al. (2010)Walker, P., Hein, K., Russ, C., Bertleff, G., & Caspersz, D. (2010). A blueprint for professionalizing humanitarian assistance. Health Affairs, 29(12), pp. 2223–2230. doi: 10.1377/hlthaff.2010.1023. https://doi.org/10.1377/hlthaff.2010.102...
, Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Heaslip et al. (2019)Heaslip, G., Vaillancourt, A., Tatham, P., Kovács, G., Blackman, D., & Henry, M. C. (2019). Supply chain and logistics competencies in humanitarian aid. Disasters, 43(3), pp. 686–708. doi: 10.1111/disa.12361. https://doi.org/10.1111/disa.12361...
|
17 |
Integrity |
Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Walker et al. (2010)Walker, P., Hein, K., Russ, C., Bertleff, G., & Caspersz, D. (2010). A blueprint for professionalizing humanitarian assistance. Health Affairs, 29(12), pp. 2223–2230. doi: 10.1377/hlthaff.2010.1023. https://doi.org/10.1377/hlthaff.2010.102...
, Aardema and Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Meduri and Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
, Tatham, Kovács & Larson (2010), Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Nazar and Nazar (2020)Nazar, Z., & Nazar, H. (2020). Exploring the experiences and preparedness of humanitarian pharmacists in responding to an emergency-response situation. Research in Social and Administrative Pharmacy, 16(1), pp. 90–95. doi: 10.1016/j.sapharm.2019.03.146. https://doi.org/10.1016/j.sapharm.2019.0...
|
18 |
Interpersonal skills |
Meduri and Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
, Tatham, Kovács & Larson (2010), Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Walker et al. (2010)Walker, P., Hein, K., Russ, C., Bertleff, G., & Caspersz, D. (2010). A blueprint for professionalizing humanitarian assistance. Health Affairs, 29(12), pp. 2223–2230. doi: 10.1377/hlthaff.2010.1023. https://doi.org/10.1377/hlthaff.2010.102...
, Catts and Chamings (2006)Catts, R., & Chamings, D. (2006). Recognising current competencies of volunteers in emergency service organisations. Journal of Workplace Learning, 18(7/8), pp. 451–463. doi: 10.1108/13665620610693015. https://doi.org/10.1108/1366562061069301...
, Humanitarian education and training conference report (2011)Humanitarian education and training conference report. (2011), cerah-Geneve and elrha, articulating an agenda for humanitarian education and training: humanitarian education and training conference report, Humanitarian Education and Training Conference, Geneva., Aardema and Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Perry (2007)Perry, M. (2007). Natural disaster management planning: A study of logistics managers responding to the tsunami. International Journal of Physical Distribution & Logistics Management, 37(5), pp. 409–433. doi: 10.1108/09600030710758455. https://doi.org/10.1108/0960003071075845...
, Majewski et al. (2010)Majewski, B., Navangul, K. A., & Heigh, I. (2010). A peek into the future of humanitarian logistics: Forewarned is forearmed. Supply Chain Forum: An International Journal, 11(3), pp. 4–19. doi: 10.1080/16258312.2010.11517236. https://doi.org/10.1080/16258312.2010.11...
|
19 |
Knowledge related to disaster management |
Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Diwan (2010)Diwan, P. (2010). A manual on disaster management, New Delhi: Pentagon Earth., Heaslip et al. (2019)Heaslip, G., Vaillancourt, A., Tatham, P., Kovács, G., Blackman, D., & Henry, M. C. (2019). Supply chain and logistics competencies in humanitarian aid. Disasters, 43(3), pp. 686–708. doi: 10.1111/disa.12361. https://doi.org/10.1111/disa.12361...
|
20 |
Leadership |
Gustavsson (2003)Gustavsson, L. (2003). Humanitarian logistics: Context and challenges. Forced Migration Review, 18(6), pp. 6–8., Waugh and Streib (2006)Waugh, W. L., Jr., & Streib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, 66(s1), pp. 131–140. doi: 10.1111/j.1540-6210.2006.00673.x. https://doi.org/10.1111/j.1540-6210.2006...
, Perry (2007)Perry, M. (2007). Natural disaster management planning: A study of logistics managers responding to the tsunami. International Journal of Physical Distribution & Logistics Management, 37(5), pp. 409–433. doi: 10.1108/09600030710758455. https://doi.org/10.1108/0960003071075845...
, Tatham, Kovács & Larson (2010), Idris and Soh (2014)Idris, A., & Soh, S. N. C. (2014). The relative effects of logistics, coordination and human resource on humanitarian aid and disaster relief mission performance. The Southeast Asian Journal of Management, 8(2), p. 87., McGovern (2014)McGovern, G. (2014). Lead from heart. Harvard Business Review, 9(3), p. 32., Humanitarian education and training conference report (2011)Humanitarian education and training conference report. (2011), cerah-Geneve and elrha, articulating an agenda for humanitarian education and training: humanitarian education and training conference report, Humanitarian Education and Training Conference, Geneva., Voak (2011)Voak, A. (2011). The future of logistics, the human factor: Art versus science. The Link: Australian Defense Logistics Magazine, 8(A), pp. 12–13., Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Aardema and Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Meduri and Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
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21 |
Logistics and supply chain management |
Gustavsson (2003)Gustavsson, L. (2003). Humanitarian logistics: Context and challenges. Forced Migration Review, 18(6), pp. 6–8., Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Idris and Soh (2014)Idris, A., & Soh, S. N. C. (2014). The relative effects of logistics, coordination and human resource on humanitarian aid and disaster relief mission performance. The Southeast Asian Journal of Management, 8(2), p. 87., Tatham, Kovács & Larson (2010), Perry (2007)Perry, M. (2007). Natural disaster management planning: A study of logistics managers responding to the tsunami. International Journal of Physical Distribution & Logistics Management, 37(5), pp. 409–433. doi: 10.1108/09600030710758455. https://doi.org/10.1108/0960003071075845...
, Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Perry (2007)Perry, M. (2007). Natural disaster management planning: A study of logistics managers responding to the tsunami. International Journal of Physical Distribution & Logistics Management, 37(5), pp. 409–433. doi: 10.1108/09600030710758455. https://doi.org/10.1108/0960003071075845...
, Majewski et al. (2010)Majewski, B., Navangul, K. A., & Heigh, I. (2010). A peek into the future of humanitarian logistics: Forewarned is forearmed. Supply Chain Forum: An International Journal, 11(3), pp. 4–19. doi: 10.1080/16258312.2010.11517236. https://doi.org/10.1080/16258312.2010.11...
, Perry (2007)Perry, M. (2007). Natural disaster management planning: A study of logistics managers responding to the tsunami. International Journal of Physical Distribution & Logistics Management, 37(5), pp. 409–433. doi: 10.1108/09600030710758455. https://doi.org/10.1108/0960003071075845...
, Heaslip et al. (2019)Heaslip, G., Vaillancourt, A., Tatham, P., Kovács, G., Blackman, D., & Henry, M. C. (2019). Supply chain and logistics competencies in humanitarian aid. Disasters, 43(3), pp. 686–708. doi: 10.1111/disa.12361. https://doi.org/10.1111/disa.12361...
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22 |
Mentoring |
Aardema and Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Meduri and Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
, Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany.
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23 |
Multicultural sensitivity |
Waugh and Streib (2006)Waugh, W. L., Jr., & Streib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, 66(s1), pp. 131–140. doi: 10.1111/j.1540-6210.2006.00673.x. https://doi.org/10.1111/j.1540-6210.2006...
, Idris and Soh (2014)Idris, A., & Soh, S. N. C. (2014). The relative effects of logistics, coordination and human resource on humanitarian aid and disaster relief mission performance. The Southeast Asian Journal of Management, 8(2), p. 87., Humanitarian education and training conference report (2011)Humanitarian education and training conference report. (2011), cerah-Geneve and elrha, articulating an agenda for humanitarian education and training: humanitarian education and training conference report, Humanitarian Education and Training Conference, Geneva., Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Multinational Interoperability Council Coalition Guide (2012)Multinational Interoperability Council Coalition Guide (2012). III.2 (Version 1.1), Future coalition operating environment, The Joint Staff, Washington, DC., Aardema and Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Perry (2007)Perry, M. (2007). Natural disaster management planning: A study of logistics managers responding to the tsunami. International Journal of Physical Distribution & Logistics Management, 37(5), pp. 409–433. doi: 10.1108/09600030710758455. https://doi.org/10.1108/0960003071075845...
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24 |
Multi-tasking |
Walker et al. (2010)Walker, P., Hein, K., Russ, C., Bertleff, G., & Caspersz, D. (2010). A blueprint for professionalizing humanitarian assistance. Health Affairs, 29(12), pp. 2223–2230. doi: 10.1377/hlthaff.2010.1023. https://doi.org/10.1377/hlthaff.2010.102...
, Idris and Soh (2014)Idris, A., & Soh, S. N. C. (2014). The relative effects of logistics, coordination and human resource on humanitarian aid and disaster relief mission performance. The Southeast Asian Journal of Management, 8(2), p. 87., Meduri and Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
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25 |
Personal credibility |
Catts and Chamings (2006)Catts, R., & Chamings, D. (2006). Recognising current competencies of volunteers in emergency service organisations. Journal of Workplace Learning, 18(7/8), pp. 451–463. doi: 10.1108/13665620610693015. https://doi.org/10.1108/1366562061069301...
, Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Idris and Soh (2014)Idris, A., & Soh, S. N. C. (2014). The relative effects of logistics, coordination and human resource on humanitarian aid and disaster relief mission performance. The Southeast Asian Journal of Management, 8(2), p. 87., Aardema and Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Meduri and Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
, Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Waugh and Streib (2006)Waugh, W. L., Jr., & Streib, G. (2006). Collaboration and leadership for effective emergency management. Public Administration Review, 66(s1), pp. 131–140. doi: 10.1111/j.1540-6210.2006.00673.x. https://doi.org/10.1111/j.1540-6210.2006...
, Walker et al. (2010)Walker, P., Hein, K., Russ, C., Bertleff, G., & Caspersz, D. (2010). A blueprint for professionalizing humanitarian assistance. Health Affairs, 29(12), pp. 2223–2230. doi: 10.1377/hlthaff.2010.1023. https://doi.org/10.1377/hlthaff.2010.102...
, Voak (2011)Voak, A. (2011). The future of logistics, the human factor: Art versus science. The Link: Australian Defense Logistics Magazine, 8(A), pp. 12–13.
|
26 |
Risk evaluation |
Tatham, Kovács & Larson (2010), Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Heaslip et al. (2019)Heaslip, G., Vaillancourt, A., Tatham, P., Kovács, G., Blackman, D., & Henry, M. C. (2019). Supply chain and logistics competencies in humanitarian aid. Disasters, 43(3), pp. 686–708. doi: 10.1111/disa.12361. https://doi.org/10.1111/disa.12361...
|
27 |
Service orientation |
Harrell-Bond (2002)Harrell-Bond, B. (2002). Can humanitarians work with refugees be humane? Human Rights Quarterly, 24(1), pp. 51–85. doi: 10.1353/hrq.2002.0011. https://doi.org/10.1353/hrq.2002.0011...
, Aardema and Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Meduri and Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
|
28 |
Stakeholder management |
Tatham, Kovács & Larson (2010), Majewski et al. (2010)Majewski, B., Navangul, K. A., & Heigh, I. (2010). A peek into the future of humanitarian logistics: Forewarned is forearmed. Supply Chain Forum: An International Journal, 11(3), pp. 4–19. doi: 10.1080/16258312.2010.11517236. https://doi.org/10.1080/16258312.2010.11...
|
29 |
Statutory compliance |
Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Idris and Soh (2014)Idris, A., & Soh, S. N. C. (2014). The relative effects of logistics, coordination and human resource on humanitarian aid and disaster relief mission performance. The Southeast Asian Journal of Management, 8(2), p. 87., Aardema and Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Tatham, Kovács & Larson (2010) |
30 |
Strategic orientation |
Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Tatham, Kovács & Larson (2010), Majewski et al. (2010)Majewski, B., Navangul, K. A., & Heigh, I. (2010). A peek into the future of humanitarian logistics: Forewarned is forearmed. Supply Chain Forum: An International Journal, 11(3), pp. 4–19. doi: 10.1080/16258312.2010.11517236. https://doi.org/10.1080/16258312.2010.11...
, Humanitarian education and training conference report (2011)Humanitarian education and training conference report. (2011), cerah-Geneve and elrha, articulating an agenda for humanitarian education and training: humanitarian education and training conference report, Humanitarian Education and Training Conference, Geneva., Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Aardema and Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Heaslip et al. (2019)Heaslip, G., Vaillancourt, A., Tatham, P., Kovács, G., Blackman, D., & Henry, M. C. (2019). Supply chain and logistics competencies in humanitarian aid. Disasters, 43(3), pp. 686–708. doi: 10.1111/disa.12361. https://doi.org/10.1111/disa.12361...
|
31 |
Stress management |
Maon et al. (2009)Maon, F., Lindgreen, A., & Vanhamme, J. (2009). Developing supply chains in disaster relief operations through cross-sector socially-oriented collaborations: A theoretical model. Supply Chain Management: An International Journal, 14(2), pp. 149–164. doi: 10.1108/13598540910942019. https://doi.org/10.1108/1359854091094201...
, Tatham, Kovács & Larson (2010), Klumpp and Abidi (2012)Klumpp, M., & Abidi, H. (2012). Humanitarian logistics performance through education. 2nd International HumLog Workshop – Essen 2012. Essen, Germany., Aardema and Muguruza (2014)Aardema, B. L., & Muguruza, C. C. (2014). The humanitarian action qualifications framework: A quality assurance tool for the humanitarian sector. Tuning Journal for Higher Education, 1(2), pp. 429–462. doi: 10.18543/tjhe-1(2)-2014pp429-462. https://doi.org/10.18543/tjhe-1(2)-2014p...
, Meduri and Ahmed (2017)Meduri, Y., & Ahmed, F. A. (2017). Humane humanitarians: A study of personal characteristics of emergency relief workers. Prabandhan: Indian Journal of Management, 10(1), pp. 11–25. doi: 10.17010/pijom/2017/v10i1/109100. https://doi.org/10.17010/pijom/2017/v10i...
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