OBJECTIVE: The objective of this study is to evaluate the possible forms of food contamination by the costumer during the distribution period. METHODS: Data collection was performed in 10 food service units in Distrito Federal via direct observation of 12 risk attitudes (n=3,447) between October 2003 and September 2004. The risk attitudes were observed during the peak hour of each restaurant; the sample was systematized for each 5 consumers. The data collection instrument related the possible risk attitudes of the consumers while serving themselves. RESULTS: The obtained results demonstrate that there is a probability of contamination of the food by the consumers in restaurants, especially because 96% of the observed individuals did not wash their hands before serving themselves. Furthermore, 50% of the consumers were not concerned with the exclusive use of utensils, while 56% talked about the foods. CONCLUSION: The obtained data show that there is a need to improve the consumer's awareness, especially in self-service restaurants. Food contamination by consumers needs to be prevented in order to avoid food intoxication.
food contamination; food hygiene; restaurants
