This qualitative research aimed to understand the team's experience with the practice of user embracement in the Family Health Strategy. The focus group conducted with 13 members of staff, content analysis systematized data. The Complexity Theory and user embracement dialogue comprised the theoretical framework. The team that acts as Complex and Adaptive Dynamics system can have the user embracement as an emerging quality. The potentiation of relations-meetings to enable different responses to the modes of being and acting of the Newtonian mechanistic model answers.
Family Health Strategy; User embracement; Primary Health Care; Nonlinear dynamics