Resilient performance of primary care longitudinality during the COVID-19 pandemic: a cross-sectional study in vulnerable territories in the city of Rio de Janeiro

ABSTRACT

The study evaluated the resilient performance in terms of continuity of care and longitudinal care for Noncommunicable Chronic Diseases (systemic arterial hypertension and Diabetes Mellitus) by primary health care units in a vulnerable region of the city of Rio de Janeiro, during the COVID-19 pandemic. It is a cross-sectional mixed methods study, with a quantitative and qualitative approach. Despite the total or partial interruption potentially exposing users to acute and chronic complications, the study points out that the strategies developed by the first level of care of the basic health units in the municipality were effective in reducing hospitalizations for those diseases, demonstrating a resilient performance.

KEYWORDS
Continuity of patient care; Noncommunicable diseases; COVID-19; Health Information management; Unified Health System