This article is a case study to evaluate the management experience of Municipal Public Motherhood of Betim (MG), between 2009 and 2011, by means of intervention analysis, that investigates whether objectives and goals proposed by the experience were achieved. The methodology consisted of document analysis and focus groups. The data analysis was guided on critical hermeneutics. The Motherhood adopted, during the study period, a management model interlaced to the care model, generating spaces of listening and accountability for the work processes. This study showed that, despite the limitations, it was found that deploy and conduct structures and processes, revealing a tendency to reach goals.
HOSPITAL ADMINISTRATION; Health evaluation; Humanization of assistance
