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Quality of Working Life and stress level of professionals in Primary Health Care

ABSTRACT

This study aimed to evaluate the Quality of Working Life (QWL) and stress level of professionals of Primary Health Care (PHC) in a city of triple border. This is a cross-sectional study in which 120 professionals of PHC participated, and answered socio-demographic, occupational, lifestyle, abbreviated QWL (QWLQ-Bref) and Perceived Stress Scale (PSS 13) questionnaires. It was verified association between QWL and stress levels with sociodemographic and lifestyle variables through the Student’s t-test, Anova, Mann-Whitney and Kruskal-Wallis. Then, multiple linear regression model was performed. The results showed average professional QWL assessment of 62.8 ± 10.0 and average total perceived stress score of the participants was 24.5±6.0. The variable satisfaction with work remained statistically associated with global QLW, with the psychological domain and the level of stress. Skin color and sex are associated with personal and professional domains, respectively. It is concluded that work satisfaction is an important factor in determining the best QWL and protection against stress. These results point out aspects to be considered by the health services to better approach the worker’s mental health.

KEYWORDS
Quality of life; Stress, psychological; Occupational health; Primary Health Care; Health personnel

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