Monitoring of Health Surveillance Management Performance: analysis of uses and influenceABSTRACT
Health Organizations have showed increasing interest in monitoring and evaluation. In order for these processes to comply performance qualification, it is necessary to analyze its value. The experience of Monitoring the Health Surveillance Management Performance (MDGVS) proposed by the State Health Department of Pernambuco was applied. The goal was to analyze factors that hinder and facilitate the use and influence by adopting the dimensions credibility, pertinence, theoretical framework and institutional capacity. It’s an exploratory study whose data were collected by means of semi-structured interviews with 21 key informants, as well as by means of the review of documents. The average and the standard deviation for each analysis category were calculated, showing a good monitoring incorporation and its contribution to organizational learning. The process presented legitimacy, being integrated into the HS political agenda. On the other hand, there was an emphasis on weaknesses, difficulties of integration, and external dissemination of results.
KEYWORDS Monitoring; Evaluation in health; Public health surveillance; Health management