ABSTRACT
The present study addresses the way in which professionals from the Child and Adolescent Psychosocial Care Center (Capsi) understand families, the care that must be offered to them and their expression in evaluation indicators. We carried out a fourth generation assessment, based on a constructivist theoretical basis, which involved: offering an extension course for Capsi workers, holding Shared Appreciation Groups (GAP) with narrative construction and validation, culminating in production of consensus workshops. Participants recognized the need to carry out a systematic Record of data on the families ‒ in aspects such as family arrangement and dynamics, income, race/color, and division of labor ‒ that starts from the moment of reception to support the construction of the Singular Therapeutic Project. The need to build more horizontal and sensitive relationships to socio-cultural differences was considered an important challenge. To follow the indicated directions, three quantitative indicators and a Guide to Good Practices were agreed. This is an unprecedented production in the context of assistance to children and adolescents, which meets quality criteria and dialogues with the literature in the field and can be used in Capsi, with possible adaptations according to context.
KEYWORDS
Mental health services; Children´s health services; Adolescent health services; Family; Indicators of health services