This paper results from a qualitative study having as research subjects the users affected by head and neck neoplastic injuries. Through a semi-structured interview, the purpose was to investigate and characterize the flow of care to these subjects from a perspective of health care procedures at different levels of attention and management. Results show a fragmented care, pointing to the need of restructuring the existing care models by ensuring a flow of care that operates in an interconnected way. It was concluded that integrated care is essential to build health systems networks under the perspective of health care procedures.
Health systems; Comprehensive health care; Neoplasms
