ABSTRACT
Objective:
to investigate the difficulties of the Emergency Mobile Care Service teams to interhospital transport critical newborn in an ambulance.
Method:
this is a qualitative study carried out with 17 healthcare professionals, as physicians, nurses and drivers of vehicles working in the Emergency Mobile Care Service of a municipality in the interior of Ceará, from November to December 2014. Semi-structured, recorded interview produced the data, which we analyzed through thematic content analysis.
Results:
the categories we gathered were shortage of materials, equipment and vehicles exclusive to interhospital transport; knowledge, deficient practice and training to assist critical newborns; and failure to communicate among professionals and difficulty in ambulance mobility on public roads.
Conclusion:
these difficulties connect to all levels of management and require a differentiated approach in order to guarantee high level of excellence.
DESCRIPTORS:
Newborn; Ambulances; Emergency medical services; Transport of patients; Qualitative research; Nursing