It is aimed to analyse the work of the professionals from Samu (Service of Mobile Emergency) and the Nacional Humanization Politics (PNH) developed by the Unique Health System (SUS) from the standpoint of human activity. Wondering about the possibilities of 'humanizing the Samu work process' and about the 'act in competence' in the mobile health emergency since the ergologic regardings. The article has as primary basis marxist references on debating about the work process as production of values of use; forththwith, a dialogue about the work process regarding health care since the authors of Public Heath and PNH field. The ergologic perspective about labor is further discussed on the next item, in such a way that contributes to the analisis of Samu/Belo Horizonte workers activities, during the attendance for an accident occurrence.
ergology; human activity; work process; mobile health urgency; humanization