This paper presents the account of experiences with the implementation of the Information and Intelligence Management Center administered by the Library of the Public Defender's Office in the Brazilian state of Bahia. The aim of this Center is to corroborate the information inventory, based on the capture of tacit knowledge from the attorneys of the Public Defender's Office in Bahia. It aspires to social inclusion and the preservation of the memory of human rights as used in activities undertaken by these public defenders. The biggest benefit to be gained by creating the Center is to provide the availability of information gained by the public defenders in a structured form, to all persons interested in the topics of defense acquired through legal experiences, conferences, training courses, seminars, workshops, amongst others. The Information and Intelligence Management Center of the Library of the Public Defender's Office in Bahia is an important means to efficiently connect "those who know" with those who "need to know" and convert individual knowledge into organizational memory. To this end, the proposal builds on the collection, storage, management and dissemination of knowledge using a methodology based on information and knowledge management models, with the help of teenage "apprentices" in compliance with the socio-educational measures of the Fundação Cidade Mãe (literally the Mother-City Foundation).
Specialized library; Information management; Knowledge management; Social inclusion