This article presents a methodological approach for conceptual mapping of subjects, and explores, as its own object, the "knowledge management" (KM) phenomenon. The method uses four different and complementary strategies: the evaluation of organizational practices, the manual subject analysis in the literature, the analysis of social phenomenon and the automatic analysis of the frequency of occurrence of noun-phrases in 5 thesis and dissertations having KM as its subject. With this four-handed strategy, it intends to draw a big picture of the subject of knowledge management.
semantic mapping; knowledge management