Intervenciones de <i>Job Crafting</i>: Revisión Sistemática

Devotto, Rita Pimenta de; Wechsler, Solange Muglia

doi:10.9788/TP2019.2-06

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Article • Trends Psychol. 27 (2) • Apr-Jun 2019 • https://doi.org/10.9788/TP2019.2-06 copiar

Intervenciones de Job Crafting: Revisión Sistemática

Autoría SCIMAGO INSTITUTIONS RANKINGS

Resumen

El job crafting es el rediseño del trabajo, ascendente y proactivo, para mejorar el ajuste entre el individuo y su trabajo. Las intervenciones de job crafting son entrenamientos o métodos destinados a estimular o desarrollar comportamientos de rediseño del trabajo en los empleados. Este artículo hace una revisión sistemática de la investigación sobre los efectos de las intervenciones de job crafting e identifica sus tendencias y brechas. Consultamos las bases de dados PsycINFO, Academic Search Premier, Web of Science y SciELO, utilizando los descriptores "job crafting" y "interventions", entre 2007 y septiembre de 2017. Identificamos ocho estudios que cumplieron con los criterios de inclusión. Siete estudios de intervenciones casi experimentales basaron sus premisas en la teoría de las Demandas y Recursos en el Trabajo. Las intervenciones de job crafting aumentaron los diferentes tipos de comportamientos de job crafting, el bienestar y el rendimiento en el trabajo. Se discuten las inconsistencias sobre los efectos significativos en los recursos del trabajo y en el work engagement. Se presentan recomendaciones para futuras investigaciones sobre intervenciones de job crafting en las organizaciones.

Palabras clave:
Job crafting; intervenciones organizativas; revisión sistemática; comportamiento organizacional

Study	Country/ Total sample/Intervention group sample	Types of Job crafting assessed	Measures
van den Heuvel et al. (2015)van den Heuvel, M., Demerouti, E. , & Peeters, M. C. W. (2015). The job crafting intervention: Effects on job resources, self-efficacy, and affective well-being. Journal of Occupational and Organizational Psychology, 88(3),511-532. doi: 10.1111/joop.12128 https://doi.org/10.1111/joop.12128...	Netherlands (N = 86) Police officers (n = 39)	SCD; SJR; RD	JCS¹; Opportunities for development items; LXM; JAWS; Self-efficacy items
Sakuraya et al. (2016)Sakuraya, A., Shimazu, A., Imamura, K., Namba, K., & Kawakami, N. (2016). Effects of a job crafting intervention program on work engagement among Japanese employees: A pretest-posttest study. BMC Psychology, 4(1),49. doi: 10.1186/s40359-016-0157-9 https://doi.org/10.1186/s40359-016-0157-...	Japan (N = 42) Managers	TC; CC; RC	JCS²; UWES; BJSQ
van Wingerden et al. (2016)van Wingerden, J., Bakker, A. B. , & Derks, D. (2016). A test of a job demands-resources intervention. Journal of Managerial Psychology, 31(3),686-701. doi: 10.1108/JMP-03-2014-0086 https://doi.org/10.1108/JMP-03-2014-0086...	Netherlands (N = 67) Healthcare professionals (n = 43)	IStrJR; ISocJR; ICJD;	JCS³ subscales; PsyCap subscales, UWES; In-role performance scale
Demerouti et al. (2017)Bakker, A. B. , & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3),273-285. doi: 10.1037/ocp0000056 https://doi.org/10.1037/ocp0000056...	Greece (N = 72) Employees (n = 30)	SCD; SJR; RD	JCS¹; JAWS; Openness to change items; Adaptive performance items; Individuals assessment of change
Kooij et al. (2017)Kooij, D. T. A. M., van Woerkom, M., Wilkenloh, J., Dorenbosch, L., & Denissen, J. J. A. (2017). Job crafting towards strengths and interests: The effects of a job crafting intervention on person-job fit and the role of age. Journal of Applied Psychology, 102(6),971-981. doi: 10.1037/apl0000194 https://doi.org/10.1037/apl0000194...	Netherlands (N = 86) Employees (n = 31)	JC-strengths JC-interests	PJ-Fit; JC-strengths; JC-interests
van Wingerden et al. (2017a)van Wingerden, J. , Bakker, A. B. , & Derks, D. (2017a). Fostering employee well-being via a job crafting intervention. Journal of Vocational Behavior, 100, 164-174. doi: 10.1016/j.jvb.2017.03.008 https://doi.org/10.1016/j.jvb.2017.03.00...	Netherlands (N = 71) Teachers (n = 41)	IStrJR; ISocJR; ICJD	JCS³; W-BNS; UWES
van Wingerden, Bakker, & Derks (2017b)van Wingerden, J. , Bakker, A. B. , & Derks, D. (2017b). The longitudinal impact of a job crafting intervention. European Journal of Work and Organizational Psychology, 26(1),107-119. doi: 10.1080/1359432X.2016.1224233 https://doi.org/10.1080/1359432X.2016.12...	Netherlands (N = 75) Teachers (n = 45)	IStrJR; ISocJR; ICJD; DHJD	JCS³; Workload subscale; Emotional demand subscale; Performance feedback subscale; Opportunities for professional development subscale; Resilience subscale; Self-efficacy subscale; UWES; In-role performance scale.
van Wingerden et al. (2017)van Wingerden, J. , Derks, D. , & Bakker, A. B. (2017). The impact of personal resources and job crafting interventions on work engagement and performance. Human Resource Management, 56(1),51-67. doi: 10.1002/hrm.21758 https://doi.org/10.1002/hrm.21758...	Netherlands (N = 102) Teachers (n = 58)	IStrJR; ISocJR; ICJD; DHJD	JCS³; UWES; In-role performance scale

Study	Assessment	Intervention	Control condition
van den Heuvel et al. (2015)van den Heuvel, M., Demerouti, E. , & Peeters, M. C. W. (2015). The job crafting intervention: Effects on job resources, self-efficacy, and affective well-being. Journal of Occupational and Organizational Psychology, 88(3),511-532. doi: 10.1111/joop.12128 https://doi.org/10.1111/joop.12128...	Pre, post	Two training sessions (8 h and 4 h) with a 4-week interval between them.	Police officers (n = 47)
Sakuraya et al. (2016)van Wingerden, J., Bakker, A. B. , & Derks, D. (2016). A test of a job demands-resources intervention. Journal of Managerial Psychology, 31(3),686-701. doi: 10.1108/JMP-03-2014-0086 https://doi.org/10.1108/JMP-03-2014-0086...	Pre, post, 1 month follow up	Two training sessions (2 h each) with a 2-week interval between them.	No control group
van Wingerden et al. (2016)van Wingerden, J., Bakker, A. B. , & Derks, D. (2016). A test of a job demands-resources intervention. Journal of Managerial Psychology, 31(3),686-701. doi: 10.1108/JMP-03-2014-0086 https://doi.org/10.1108/JMP-03-2014-0086...	Pre, post	Two training sessions (8 h and 4 h) with a 4-week interval between them.	Healthcare professionals (n = 24)
Demerouti et al. (2017)Demerouti, E. , Xanthopoulou, D., Petrou, P., & Karagkounis, C. (2017). Does job crafting assist dealing with organizational changes due to austerity measures? Two studies among Greek employees. European Journal of Work and Organizational Psychology, 26(4),574-589. doi: 10.1080/1359432X.2017.1325875 https://doi.org/10.1080/1359432X.2017.13...	Pre, post	One training session (3 h).	Employees (n = 42)
Kooij et al. (2017)Kooij, D. T. A. M., van Woerkom, M., Wilkenloh, J., Dorenbosch, L., & Denissen, J. J. A. (2017). Job crafting towards strengths and interests: The effects of a job crafting intervention on person-job fit and the role of age. Journal of Applied Psychology, 102(6),971-981. doi: 10.1037/apl0000194 https://doi.org/10.1037/apl0000194...	Pre, post	One training session (4 h) and individual call to check goal accomplishment.	Waiting-list control group (n = 55)
van Wingerden et al. (2017a)van Wingerden, J. , Bakker, A. B. , & Derks, D. (2017a). Fostering employee well-being via a job crafting intervention. Journal of Vocational Behavior, 100, 164-174. doi: 10.1016/j.jvb.2017.03.008 https://doi.org/10.1016/j.jvb.2017.03.00...	Pre, post	Two sessions (8 h and 4 h) with a 4-week interval between them.	Teachers (n = 30)
van Wingerden et al. (2017b)van Wingerden, J. , Bakker, A. B. , & Derks, D. (2017b). The longitudinal impact of a job crafting intervention. European Journal of Work and Organizational Psychology, 26(1),107-119. doi: 10.1080/1359432X.2016.1224233 https://doi.org/10.1080/1359432X.2016.12...	Pre, post, 1 year after post	Two sessions (8 h and 4 h) with a 4-week interval between them.	Teachers (n = 30)
van Wingerden et al. (2017)van Wingerden, J. , Derks, D. , & Bakker, A. B. (2017). The impact of personal resources and job crafting interventions on work engagement and performance. Human Resource Management, 56(1),51-67. doi: 10.1002/hrm.21758 https://doi.org/10.1002/hrm.21758...	Pre, post	Three training sessions over a period of 4 weeks.	Teachers (n = 18)

Study	Job crafting behaviors	Personal Resources	Job Resources	Job Demands	Occupational well-being	Job performance
van den Heuvel et al. (2015)van den Heuvel, M., Demerouti, E. , & Peeters, M. C. W. (2015). The job crafting intervention: Effects on job resources, self-efficacy, and affective well-being. Journal of Occupational and Organizational Psychology, 88(3),511-532. doi: 10.1111/joop.12128 https://doi.org/10.1111/joop.12128...	JCB (ns)	Self-efficacy (ns)	OD (ns) LMX (ns)	Nm	PA (ns) NA (ns)	Nm
Sakuraya et al. (2016)Sakuraya, A., Shimazu, A., Imamura, K., Namba, K., & Kawakami, N. (2016). Effects of a job crafting intervention program on work engagement among Japanese employees: A pretest-posttest study. BMC Psychology, 4(1),49. doi: 10.1186/s40359-016-0157-9 https://doi.org/10.1186/s40359-016-0157-...	JCB (+) CC (+) TC (ns) RC (ns)	Nm		Nm	WE (+) PD (-)	Nm
van Wingerden et al. (2016)van Wingerden, J., Bakker, A. B. , & Derks, D. (2016). A test of a job demands-resources intervention. Journal of Managerial Psychology, 31(3),686-701. doi: 10.1108/JMP-03-2014-0086 https://doi.org/10.1108/JMP-03-2014-0086...	JCB (+) IStrJR (+) ISocJR (ns) ICJD (+)	PsyCap (+)	Nm	Nm	WE (+)	IRP (+)
Demerouti et al. (2017)Demerouti, E. , Xanthopoulou, D., Petrou, P., & Karagkounis, C. (2017). Does job crafting assist dealing with organizational changes due to austerity measures? Two studies among Greek employees. European Journal of Work and Organizational Psychology, 26(4),574-589. doi: 10.1080/1359432X.2017.1325875 https://doi.org/10.1080/1359432X.2017.13...	SR (ns)RD (+)	Openness to change (+)	Nm	Nm	PA (+)	AP (+ and -)
Kooij et al. (2017)Kooij, D. T. A. M., van Woerkom, M., Wilkenloh, J., Dorenbosch, L., & Denissen, J. J. A. (2017). Job crafting towards strengths and interests: The effects of a job crafting intervention on person-job fit and the role of age. Journal of Applied Psychology, 102(6),971-981. doi: 10.1037/apl0000194 https://doi.org/10.1037/apl0000194...	JC-interests (ns) JC-strengths for older works (+) JC-strengths for younger workers (-)	Nm	Nm	Nm	PJ-Fit (ns)
van Wingerden et al. (2017a)van Wingerden, J. , Bakker, A. B. , & Derks, D. (2017a). Fostering employee well-being via a job crafting intervention. Journal of Vocational Behavior, 100, 164-174. doi: 10.1016/j.jvb.2017.03.008 https://doi.org/10.1016/j.jvb.2017.03.00...	ICJD (+) IStrJR (ns) ISocJR (ns)	Basic need satisfaction (+)	Nm	Nm	WE (+)	Nm
van Wingerden et al. (2017b)van Wingerden, J. , Bakker, A. B. , & Derks, D. (2017b). The longitudinal impact of a job crafting intervention. European Journal of Work and Organizational Psychology, 26(1),107-119. doi: 10.1080/1359432X.2016.1224233 https://doi.org/10.1080/1359432X.2016.12... ^* * Longitudinal study: measures reported in 1 week after intervention (T2) and 1 year after intervention (T3).	JCB (+) DHJD_T2 (+) DHJD_T3 (-) IStrJR (+) ISocJR(ns) ICJD_T2 (+) ICJD_T3 (ns)	Self-efficacy (+)Resilience (ns)	PF (+)OD (+)	Level of Job demands (ns)	WE (ns)	JP (+)
van Wingerden et al. (2017)van Wingerden, J. , Derks, D. , & Bakker, A. B. (2017). The impact of personal resources and job crafting interventions on work engagement and performance. Human Resource Management, 56(1),51-67. doi: 10.1002/hrm.21758 https://doi.org/10.1002/hrm.21758...	DHJD (+) IStrJR (+) ISocJR (+) ICJD (ns)	Nm	Nm	Nm	WE (ns)	IRP (ns) IRP+ PR (+)

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