HIGHLIGHTS
-
Patient safety was rated as excellent by nursing staff.
-
Non-punitive response to errors was an identified weakness.
-
Staff sizing was a weakness identified.
-
Dialysis service management influenced safety culture.
ABSTRACT
Objective:
to evaluate the patient safety culture from the perspective of nursing staff in dialysis services in the context of the COVID-19 pandemic.
Method:
cross-sectional study with 56 nursing professionals from three dialysis services in Minas Gerais - Brazil, between March and June 2021. The Hospital Survey on Patient Safety Culture instrument was used. The data were analyzed by descriptive and inferential statistics; chi-square test; and Generalizable Estimating Equations (p≤0.05).
Results:
Patient safety was rated as good or excellent by 69.6% of participants. The dimension “Expectations and actions of the service management that favor safety” was considered a strength (85.42%). “Non-punitive response to errors” (23.99%) and “Staff sizing” (45.83%) were considered weak. There was a higher percentage of positive responses in public and philanthropic services (p<0.001).
Conclusion:
few dimensions indicated strengths, and the type of management influenced the percentage of positive responses.
DESCRIPTORS:
Patient Safety; Organizational Culture; Safety Management; Renal Dialysis; Nursing, Team